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Privacy Policy

At Sustainable Consumables your privacy is important to us

At Sustainable Consumables your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our e-commerce website, which operates in the United States and complies with the General Data Protection Regulation (GDPR) of the European Union (EU).

1. Information We Collect

When you visit our site, we may collect certain information about your device, browsing behavior, and interaction with the site. Additionally, when you make a purchase, we collect information necessary to process your order, including your name, billing address, shipping address, payment details, email address, and phone number.

2. How We Use Your Information

We use the information you provide to:

  • Process and fulfill your orders
  • Communicate with you regarding your order and provide customer service
  • Improve our website, services, and customer experience
  • Comply with legal obligations, such as tax reporting and regulatory requirements

3. Data Sharing and Third Parties

We will not share, sell, or rent your personal information to third parties for marketing or other purposes. Your data may be shared only with trusted third-party service providers, such as payment processors, shipping partners, and Shopify, in order to complete your purchase and provide necessary services. These partners are required to handle your data securely and in accordance with applicable laws, including GDPR standards.

4. GDPR Compliance

If you are a resident of the European Union (EU), you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data. If you wish to exercise any of these rights, please contact us directly at [contact email or form link]. We also process your data under lawful bases outlined by the GDPR, including performance of a contract and compliance with legal obligations.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Shopify Hosting

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services. Shopify stores your personal data securely and complies with GDPR standards for data protection.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our practices or legal obligations. Any updates will be posted on this page, and if significant changes are made, we will notify you via email or through a notification on our site.

If you have any questions or concerns about our privacy practices, please contact us at info@sustainableconsumables.com.