Welcome to the e-commerce website of Sustainable Consumables, Inc. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Sustainable Consumables, Inc. (“we,” “our,” or “us”) provides sustainable, eco-friendly products for commercial and institutional use. By placing an order on our website, you agree to the terms and conditions set forth below

All products listed on our website are subject to availability. We reserve the right to discontinue or modify products at any time without notice. Prices for products are subject to change, but changes will not affect any orders that have already been placed.

Once an order is placed, you will receive an order confirmation via email. Orders are processed and shipped within the timeframes indicated on the product page. Payment for orders must be made in full at the time of purchase using one of the accepted payment methods available on the website.

Due to the nature of our products, we do not accept returns on any orders. However, we are committed to your satisfaction. If you are dissatisfied with the quality of any product, you may request a refund under the following conditions:

• Refund requests are applicable only for up to five (5) cases of any product.
• Pallet orders and container orders are final and non-refundable unless a significant quality issue has affected at least 25% of the products in the entire order.
• Refund requests must be submitted within 30 days of receipt of the product.
• For refund requests, please contact our customer service team at refunds@sustainableconsumables.com, providing details and evidence of the quality issue.

Refunds will be processed after verifying the claim, and the refund will be credited to the original payment method used.

All pallet and container orders are considered final sale and are non-refundable unless a significant quality issue has been experienced with at least 25% of all products in the order. If this occurs, please contact our customer service team at [customer service email] for review.

We ship products within the United States and select international destinations. Shipping costs and delivery times will be calculated and displayed at checkout. Once an order is shipped, you will receive a confirmation email with tracking information.

Sustainable Consumables, Inc. is not responsible for delays due to unforeseen circumstances, including but not limited to natural disasters, carrier delays, or customs issues for international shipments.

To the fullest extent permitted by applicable law, Sustainable Consumables, Inc. disclaims any liability for any damages resulting from your use of this website or the products sold on it. Our liability is limited to the cost of the product purchased.

We may revise these terms and conditions from time to time. Any changes will be posted on this page, and continued use of the website signifies your acceptance of the updated terms.

These terms and conditions are governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved exclusively in the courts located in [State].

If you have any questions about these terms and conditions, please contact us at:

Sustainable Consumables, Inc.
Email: support@sustainableconsumables.com
Phone: 714-313-7100
Address: Mission Viejo, CA, 92692

By placing an order with Sustainable Consumables, Inc., you acknowledge that you have read, understood, and agree to these terms and conditions.